Once it was established that I was not severely depressed, it felt like my case was immediately dropped to the bottom of an endless pile. I did not receive a call back about making a second appointment until six months later.

At my Yale Mental Health and Counseling intake appointment in October, I felt like the whole conversation was centered around whether or not I was having suicidal ideation or a severe depressive episode. Once it was established that I was not severely depressed, it felt like my case was immediately dropped to the bottom of an endless pile. I did not receive a call back about making a second appointment until April. Yale Mental Health and Counseling made me feel like I was not deserving of their time or resources because my issues were not bad enough. Yale Mental Health and Counseling needs to stop feeding into the binary of “deserving of immediate care” and “not deserving of immediate care” and respond to cases like mine promptly and with care.

Jordan Perry, She/Her